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Short stories on customer service and sales in banking

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Blog posts November 2017

Do I have to become a superwoman?

“I don’t believe this”- Meera checked the promotion list again.  Her throat had gone dry; her hands were sweating. She saw Arun’s name. Her name was missing.  

Meera was the operations manager at the main branch of a leading private sector bank in the city. She worked very hard to im…

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